The product itself looks great! All people, I was in communication with were very friendly. With that said, my wife and I paid a good amount for each window and I expected a better job at the finishing touches.
THE WORK DONE WAS VERY NEAT AND PROFICIENT. THERE WERE ONLY A COUPLE OF THINGS THAT I DIDN'T INITIAL AT END OF WORK
We were completely happy with the service and the quality of your products. Worth the money! Thank you.
The project lead at my house (the job site) rushed his crew and encouraged sloppiness so that he could leave before 4:30pm. When I delayed him he was testy and rude with me over the phone. When he called when I was only blocks away to express his frustration I told him to leave if he had to. He later told his boss I told him to get off the property, which was a total lie. I'm very unhappy with this years installation. The project lead that installed my windows in the Summer of 2016 was much better and insured his workers did a good job. In the last year, a leak had developed under the windows installed in the Summer of 2016. I was sent a couple of guys to clean up after the 2017 install but they were also supposed to investigate the leak. No effort was made to find the leak. The worker only put more caulk on a trim piece. But I decided I'd find someone else to look into it. Still it was disappointing.
Completely satisfied with the whole process from beginning to end. Very professional and courteous. The windows look great.
Install and sales team were both friendly and helpful.
The Anderson Patio doors are a high quality product and the installation crew did a great job installing the doors and cleaning up after the work was complete.
Installers were extremely professional and competent. Neighbors and friends can only say wow when they see the windows. Bought the windows for energy efficiency but the architectural change is beautiful.
We are very happy with RBA windows. Our only wish is that we could afford to install more of them right now.
The installers were wonderful to deal with, they were responsible, responsive, professional, clean, timely and had the diligence to follow up with a few items that needed following up on. Along with the sales rep who came to my house, the installers were the best part of the Andersen experience.