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4 Questions to Ask When Interviewing Contractors

Many contractors promise quality work and long-lasting materials. However, not all contractors actually deliver on these promises. To ensure you’re hiring a trustworthy contractor to install your windows, ask the following questions:

Are You Insured?

The contractor should have worker’s compensation and general liability insurance. Never hire a contractor without insurance. Without insurance, you may be vulnerable to liability charges should an accident occur during the project.

Will You Clean up After Yourselves? 

Your prospective contractor should always clean up after the service. You shouldn’t be forced to do that yourself once the project is finished. At Renewal by Andersen® of Austin, we recognize that installing custom windows can get messy. As such, we thoroughly clean the site after the installation or repair. We always place a mat under our work area and clean up with a vacuum after we finish.

Do You Have Any References We Can Contact?

The reputation of a company lies in the homeowners they helped before. That’s why you should check the reviews and testimonials of previous clients. This will give you a general idea of how the contractor works and whether they’re reliable. It also shows that they have had previous experience in dealing with similar home improvement projects, such as door and window installation.

Do You Offer Warranties?

Warranties are a guarantee that any problems with your double-hung, sliding, picture or casement windows will be repaired at no cost to you. Aside from being a safety net for you, warranties also reveal the confidence the company has in its own installation practices and products. Be sure to read the fine print of the warranty, specifically the time until expiration and the specifics of the coverage.

Renewal by Andersen has spent many years helping homeowners source quality products backed by lifetime warranties. Call us at (866) 842-3370 or fill out our contact form to schedule a design consultation, free of charge. We are located in Austin, TX, and serve nearby areas.


"It was an absolute pleasure to do this project from start to finish! Every person we dealt with from sales, to service, to install was friendly, knowledgeable, and skilled at their job. This is truly a top-notch organization."

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