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Thank you for trusting Renewal by Andersen with your window and door replacement project. We sincerely appreciate your business and hope we exceeded your expectations. In order to help other homeowners with their decision in choosing the best company for their window and door replacement needs, would you please take a few moments to review your Renewal by Andersen experience?
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The installation is not complete. The work that was done is excellent, but I was given to understand that I would be contacted about getting the rest of the work done. It has been a week, and I have not been contacted about this, but have received multiple requests for review. It seems odd to me that the company would be asking for my feedback before the job is done.
Renewal by Anderson is a very professional company with an amazing product. The sales team was professional and friendly. I feel they did a great job explaining most everything. I would have appreciated them giving a word of caution about some of the smaller windows (windows in shower area) as I had NO idea the window in the guest bathroom would be ALL frame and very little glass! The installation crew was crazy professional, hard working and polite. I was so impressed with al of them. I caution anyone purchasing to ask about how finished windows will look especially in small areas like bathrooms (ask for pictures, measurements, sketch of how the frame will look in the space ie: youall end up with all frame and very little glass in a small window space)
Overall, we are happy with the new Andersen Windows.
My customer service team from beginning to end was superb. Everyone was extremely polite and were willing to go out of their way with little extras here and there that made the process even smoother for me. LOVE LOVE my new windows and all their features. An extra applause for the Truscene screens which are wonderful.
Completed work in one day. Understood about how to prepare work area and to clean up afterwards. Quality job.
The product you have is a very good one but the people you have working for the company sell the product. From the sales team, the person that measured the windows, the person that set up the time of the installation, and the installer. My wife and I could not be satisfied. Thank you!
Great job taking out the old and installing the new windows.
The team worked together like a well-oiled clock, communicating quietly and quickly to get the somewhat complicated job done. LOVE the new sliding door and side windows!
Jody treated our home like it was his own.
The crew we had could give lessons to businesses on customer service, communication and work ethic.